Training Introduction |
| Subject Area 1101 |
Unit 100 |
Lesson 1 — Navigation Tutorial |
9m |
Industry Standards |
| Subject Area 1101 |
Unit 111 |
Lesson 1 — 24-Hour Clock |
12m |
| Subject Area 1101 |
Unit 111 |
Lesson 2 — Time Zones |
19m |
| Subject Area 1101 |
Unit 111 |
Lesson 3 — Airport and City Codes — US and Canada |
24m |
| Subject Area 1101 |
Unit 111 |
Lesson 4 — Airport and City Codes — Europe and Asia |
19m |
| Subject Area 1101 |
Unit 111 |
Quiz 1 — Industry Standards Quiz |
18m |
Travel Service Providers |
| Subject Area 1101 |
Unit 116 |
Lesson 1 — Airports |
25m |
| Subject Area 1101 |
Unit 116 |
Lesson 2 — Commercial Airlines |
28m |
| Subject Area 1101 |
Unit 116 |
Quiz 1 — Travel Service Providers Quiz |
11m |
Aircraft and Aircraft Manufacturers |
| Subject Area 1101 |
Unit 180 |
Lesson 1 — Aircraft Manufacturers |
1m |
| Subject Area 1101 |
Unit 180 |
Lesson 2 — Introduction to Aircraft Types |
4m |
| Subject Area 1101 |
Unit 180 |
Lesson 3 — Aircraft Types |
31m |
Airline Geography |
| Subject Area 1101 |
Unit 190 |
Lesson 1 — Airline Hubs |
9m |
| Subject Area 1101 |
Unit 190 |
Lesson 2 — Major Airport Codes |
110m |
Airline Technology |
| Subject Area 1101 |
Unit 193 |
Lesson 3 — What is a DCS? |
7m |
System Basics |
Moving to DCS from GDS |
| Subject Area 2601 |
Unit 619 |
Lesson 1 — Introduction to DCS for GDS Users |
37m |
| Subject Area 2601 |
Unit 619 |
Quiz 1 — Questions on the Material |
8m |
Customer Management — System Basics |
| Subject Area 2651 |
Unit 100 |
Lesson 1 — Introduction and Sign In and Out |
21m |
| Subject Area 2651 |
Unit 100 |
Drill 1 — Introduction and Sign In and Out |
5m |
| Subject Area 2651 |
Unit 100 |
Quiz 1 — Introduction and Sign In and Out |
7m |
| Subject Area 2651 |
Unit 100 |
Lesson 2 — Applications and Devices |
31m |
| Subject Area 2651 |
Unit 100 |
Drill 2 — Applications and Devices |
2m |
| Subject Area 2651 |
Unit 100 |
Quiz 2 — Applications and Devices |
7m |
| Subject Area 2651 |
Unit 100 |
Lesson 3 — User Interface |
31m |
| Subject Area 2651 |
Unit 100 |
Drill 3 — User Interface |
3m |
| Subject Area 2651 |
Unit 100 |
Quiz 3 — User Interface |
11m |
| Subject Area 2651 |
Unit 100 |
Lesson 4 — Messenger App |
29m |
| Subject Area 2651 |
Unit 100 |
Drill 4 — Messenger App |
7m |
| Subject Area 2651 |
Unit 100 |
Quiz 4 — Messenger App |
11m |
| Subject Area 2651 |
Unit 100 |
Exam 1 — Final Assessment Exam |
27m |
Customer Management — Check In |
| Subject Area 2651 |
Unit 101 |
Lesson 1 — Passenger Identification |
34m |
| Subject Area 2651 |
Unit 101 |
Drill 1 — Passenger Identification |
7m |
| Subject Area 2651 |
Unit 101 |
Quiz 1 — Passenger Identification |
9m |
| Subject Area 2651 |
Unit 101 |
Lesson 2 — Single Passenger Check-In |
35m |
| Subject Area 2651 |
Unit 101 |
Drill 2 — Single Passenger Check-In |
9m |
| Subject Area 2651 |
Unit 101 |
Quiz 2 — Single Passenger Check-In |
11m |
| Subject Area 2651 |
Unit 101 |
Lesson 3 — Multi-Passenger Check-In |
23m |
| Subject Area 2651 |
Unit 101 |
Drill 3 — Multi-Passenger Check-In |
7m |
| Subject Area 2651 |
Unit 101 |
Quiz 3 — Multi-Passenger Check-In |
8m |
| Subject Area 2651 |
Unit 101 |
Lesson 4 — Advanced Check-In Options |
43m |
| Subject Area 2651 |
Unit 101 |
Drill 4 — Advanced Check-In Options |
10m |
| Subject Area 2651 |
Unit 101 |
Quiz 4 — Advanced Check-In Options |
11m |
| Subject Area 2651 |
Unit 101 |
Lesson 5 — Cancel Check-In |
27m |
| Subject Area 2651 |
Unit 101 |
Drill 5 — Cancel Check-In |
10m |
| Subject Area 2651 |
Unit 101 |
Quiz 5 — Cancel Check-In |
9m |
| Subject Area 2651 |
Unit 101 |
Lesson 6 — Group Check-In |
18m |
| Subject Area 2651 |
Unit 101 |
Drill 6 — Group Check-In |
9m |
| Subject Area 2651 |
Unit 101 |
Quiz 6 — Group Check-In |
6m |
| Subject Area 2651 |
Unit 101 |
Exam 1 — Final Assessment Exam |
46m |
Customer Management — Seating |
| Subject Area 2651 |
Unit 103 |
Lesson 1 — Allocate Seats |
37m |
| Subject Area 2651 |
Unit 103 |
Drill 1 — Allocate Seats |
9m |
| Subject Area 2651 |
Unit 103 |
Quiz 1 — Allocate Seats |
12m |
| Subject Area 2651 |
Unit 103 |
Lesson 2 — Modify Seats |
19m |
| Subject Area 2651 |
Unit 103 |
Drill 2 — Modify Seats |
6m |
| Subject Area 2651 |
Unit 103 |
Quiz 2 — Modify Seats |
10m |
| Subject Area 2651 |
Unit 103 |
Lesson 3 — Neutral Seat Maps |
19m |
| Subject Area 2651 |
Unit 103 |
Drill 3 — Neutral Seat Maps |
2m |
| Subject Area 2651 |
Unit 103 |
Quiz 3 — Neutral Seat Maps |
7m |
| Subject Area 2651 |
Unit 103 |
Exam 1 — Final Assessment Exam |
32m |
Customer Management — Passenger Data |
| Subject Area 2651 |
Unit 104 |
Lesson 1 — Customer Product Records |
26m |
| Subject Area 2651 |
Unit 104 |
Drill 1 — Customer Product Records |
5m |
| Subject Area 2651 |
Unit 104 |
Quiz 1 — Customer Product Records |
11m |
| Subject Area 2651 |
Unit 104 |
Lesson 2 — Customer Links and History |
19m |
| Subject Area 2651 |
Unit 104 |
Drill 2 — Customer Links and History |
4m |
| Subject Area 2651 |
Unit 104 |
Quiz 2 — Customer Links and History |
11m |
| Subject Area 2651 |
Unit 104 |
Lesson 3 — Reservations App |
30m |
| Subject Area 2651 |
Unit 104 |
Drill 3 — Reservations App |
8m |
| Subject Area 2651 |
Unit 104 |
Quiz 3 — Reservations App |
9m |
| Subject Area 2651 |
Unit 104 |
Exam 1 — Final Assessment Exam |
40m |
Customer Management — Passenger Updates |
| Subject Area 2651 |
Unit 105 |
Lesson 1 — Service Requests |
26m |
| Subject Area 2651 |
Unit 105 |
Drill 1 — Service Requests |
5m |
| Subject Area 2651 |
Unit 105 |
Quiz 1 — Service Requests |
7m |
| Subject Area 2651 |
Unit 105 |
Lesson 2 — FQTV Data |
19m |
| Subject Area 2651 |
Unit 105 |
Drill 2 — FQTV Data |
3m |
| Subject Area 2651 |
Unit 105 |
Quiz 2 — FQTV Data |
6m |
| Subject Area 2651 |
Unit 105 |
Lesson 3 — Customer Comments |
21m |
| Subject Area 2651 |
Unit 105 |
Drill 3 — Customer Comments |
9m |
| Subject Area 2651 |
Unit 105 |
Quiz 3 — Customer Comments |
5m |
| Subject Area 2651 |
Unit 105 |
Lesson 4 — Infant Passengers |
24m |
| Subject Area 2651 |
Unit 105 |
Drill 4 — Infant Passengers |
7m |
| Subject Area 2651 |
Unit 105 |
Quiz 4 — Infant Passengers |
6m |
| Subject Area 2651 |
Unit 105 |
Lesson 5 — E-Tickets and Other Updates |
26m |
| Subject Area 2651 |
Unit 105 |
Drill 5 — E-Tickets and Other Updates |
3m |
| Subject Area 2651 |
Unit 105 |
Quiz 5 — E-Tickets and Other Updates |
9m |
| Subject Area 2651 |
Unit 105 |
Exam 1 — Final Assessment Exam |
41m |
Customer Management — Itinerary Updates |
| Subject Area 2651 |
Unit 106 |
Lesson 1 — Create Bookings |
32m |
| Subject Area 2651 |
Unit 106 |
Drill 1 — Create Bookings |
14m |
| Subject Area 2651 |
Unit 106 |
Quiz 1 — Create Bookings |
8m |
Freeform Emulators |
| Subject Area 2651 |
Unit 999 |
Emulator 1 — Amadeus Altéa DCS Emulator |
57m |